Return/Refund Policy and Cancellation Policy

This Return / Refund / Cancellation Policy sets forth the return/refund and cancellation policies for SUPER LUTEIN or IZUMIO or MIRTO+ products. We are so certain that you will see the value and benefits from using Naturally Plus products that we are happy to offer a 30-day, risk-free trial. If you are not completely satisfied with your first order of Naturally Plus products, simply return the unused portion within 30 days from the registration date for a refund of the product price excluding a $12 warehousing fee. Subsequent Base Center product orders do not apply. Simply call the company to obtain a Return Authorization Number (RAID), pay your own shipping and Naturally Plus will issue you a refund for the cost of the product excluding a $12 warehousing fee.

Preferred Customers may return literature, sales aids and wholesale products purchased from NPUSA within 180 days from the date of purchase. If products are in resalable condition, members may obtain the product purchase price refund excluding a $12 warehousing fee. Shipping and handling charges are not refundable. Shipping costs for returned items shall be borne by Preferred Customers. Refund payments will be made within thirty days of actual receipt of returned items. Prior to returning refundable items, Preferred Customers must contact NPUSA and obtain a valid Return Authorization Number (RAID) pertaining to any products to be returned. Sales materials and services delivered over the Internet, or by other digital methods are not capable of being returned to NPUSA and are not subject to refunds. NPUSA will honor refund requirements at variance with this paragraph as specified by state or federal law.

Preferred Customers who have resigned (cancelled his/her membership) may re-apply to become a Preferred Customer with Naturally Plus after 6 months. A purchase made with a credit card: a refund will be issued to the original account. Please note delivery fees are not refundable once the order has shipped. Items returned to NPUSA must be in good and resalable condition.
*Charges will appear from npusainc.com on your bank statement.

In order to cancel an order email or call Customer Service at info@npusainc.com or 1-800-378-0321. In order to cancel your membership, please email or call Customer Service at info@npusainc.com or 1-800-378-0321.